Platform
The innovative omni-channel process platform Domtrac
"Customer Journeys" with "Document Journeys": Domtrac enables the back office to take on a leading role in the digitalization of a company.
Because digitalization demands new, business-driven approaches and the requisite software. The innovative omni-channel process solution Domtrac combines BPM / ECM / DMS / CaseManagement and CCM.
Digitizing the back office
… and backing up the digital front ends
- Digital operational excellence requires more than slick apps
- Domtrac supports all aspects of document processing and HTML content
- Media disruptions are eliminated through agile information flows
- Via template, Domtrac creates paper, PDF, email, HTML, and mobile formats
- Business professionals can quickly develop new back office apps with Domtrac
- IT experts can focus again on technical responsibilities
Mobile document delivery
Are your documents omni-channel capable?
- Information-supported design of document formats
- Automated correct layout for mobile, web, mail, archive, paper …
Digital transformation of the front office and back office
Business adapter
- Intelligible data for business users at the right time and the right place
- Easy integration of Domtrac into other applications
- Integrating other applications effectively into Domtrac
Business rule engine
- Simple configuration of business rules
- Comprehensible editors
- Decision tables for implementation of complex rules
Workflow engine
- Developed for document process management
- Fast implementation of new business cases
- High level of automatization
- Effective interaction wherever necessary
- Approval processes
- Efficient end user dialogues
No-code platform
- New definition of time-to-market
- Business experts configure apps
- Support of IT experts (80:20 rule)
Enterprise integration
- SOA
- Control via REST API
- Integrable into web apps
- SSO, active directory, JMS, monitoring
Cloud enabled
- Highly scalable
- SaaS-ready
- Multi-client enabled
Content management
- Agile workflow development
- Content versioning
- Complete application is parameterized
- Complete parameterization is secure in database
ECM/DMS
- Document validation and optimization
- Organize and file PDFs in customer and process folders
- Search archives
- View documents
- Update directories
CCM
- Browser-based template creation
- Mobile, web and traditional documents in one
- Interactive and highly dynamic business documents
- Templates configured by specialty area
Document process management with Domtrac
- Because we save your back end from a dead end.
- Because you can keep your legacy systems and core applications running. And convert step by step.
- Because we don’t stop operations. But accelerate processes.
- Because you can optimize your document processes with our solution. And lower costs.
- Because we integrate inbound and outbound processes. Without disruptions.
Quick start with the help of preconfigured Domtrac applications
DocHub
Electronic attachments from many different sources integrated quickly.
- Fulfill regulatory requirements in advisory processes, e.g. MiFID II
- Securely integrate PDF documents into contract-relevant processes
ArchiveViewer
Web-based, archive-independent, streamlined.
- Reindexer
- Multi-archive viewer
Avaloq
Users of this banking system decided on Domtrac, because Domtrac is streamlined and ready for digitalization.
- Mass output
- Single output
Finnova
Users of this Swiss bank application trust Domtrac when it comes to documents.
- Standard mass output
- Preconfigured individual output
Dispatcher
The standard application of Swiss Post for all things digital.
- Omni channel for batch
- Electronic vs paper
Archive integration
Integration with archives of leading manufacturers and legacy systems.
- Retrieval and archiving
- KGS, OnDemand, …
